Buzz 22 provides a number of ways to get support from existing customers to customers wishing to trial Product Planner. Whichever way you choose to engage with us, we are committed to helping you benefit from Product Planner.
Forums
This is the place to go if you have questions around how to best configure Product Planner for your organisation. Discuss your product management problems with Buzz 22 staff and other users to understand how to get the most out of Product Planner. Visit forum
Documentation
Want to know how to set up your snippets or configure your prioritisation criteria? You're in the right place. All of Buzz 22’s documentation is available online to help you find what you need, fast. Generic product management processes, templates for common documents, user guides and technical documentation, it's all here. Read documentation (Community User) Read documentation (Product Manager) Read documentation (Administrator)
Log ticket
Something not working as you expected or need specific help on how to configure product planner? Log a ticket and we will make sure it gets fixed. Password protected for customers and those on the free trial. Log ticket
Submit idea
Tell us your ideas to make Product Planner better. Help us to help you solve your product management problems. Password protected for customers and those on the free trial. Submit idea
